Client Overview

A mid-sized distribution company based in Regina, Saskatchewan relied on its internal network for daily operations — from inventory systems to cloud-based ERP and VoIP communications.

Over time, users began reporting slow connections, unstable Wi-Fi coverage, and occasional VPN dropouts. Their legacy networking gear had exceeded its lifecycle, leading to frequent downtime, security gaps, and poor network visibility.

The client engaged Accelerate IT Services Inc (AITS) to design and implement a complete network modernization project to improve reliability, speed, and security.

Challenges

Before the upgrade, the client’s network suffered from:

  • Outdated unmanaged switches with limited throughput and no VLAN segmentation
  • Weak Wi-Fi coverage in warehouse and office areas
  • Legacy firewall without intrusion prevention or content filtering
  • No centralized monitoring or configuration management
  • Downtime during high network loads, affecting VoIP and ERP performance

The challenge was to upgrade the core network infrastructure with no operational downtime while ensuring security and scalability for future growth.

Our Approach

AITS designed a turnkey solution focused on performance, manageability, and security — executed with precision over a single weekend.

Phase 1: Assessment and Planning

  • Conducted a full network assessment and site survey
  • Documented switch port mapping, VLAN assignments, and access point placement
  • Designed new network topology with redundancy and scalability in mind
  • Prepared a phased migration plan to minimize downtime

Phase 2: Deployment and Configuration

  • Installed Layer 3 managed switches to segment traffic and improve performance
  • Deployed new Wi-Fi 6 access points for increased coverage and reliability
  • Implemented next-generation firewalls with advanced threat protection, VPN, and content filtering
  • Configured centralized management for all devices via secure cloud portal

Phase 3: Cutover and Testing

  • Executed network cutover during off-hours to ensure no business disruption
  • Validated connectivity across VLANs, internet gateways, and remote access
  • Tested Wi-Fi coverage and optimized signal channels
  • Conducted user acceptance testing and bandwidth benchmarking

Phase 4: Optimization and Handover

  • Delivered network documentation and topology map
  • Trained IT staff on monitoring tools and firewall dashboards
  • Integrated devices into AITS Managed Network Monitoring system for 24/7 visibility

Results

Within days, the client experienced a significant boost in performance, security, and reliability.

Key Outcomes:

  • Network speed increased by 65% (verified via post-upgrade performance tests)
  • Wi-Fi coverage improved by 90%, eliminating dead zones
  • 99.99% uptime achieved with redundant core switching
  • Centralized visibility into traffic, users, and security threats
  • Firewall protection upgraded to next-gen intrusion prevention and content filtering
  • Zero downtime during migration weekend

Client Feedback

“The difference was immediate. Our systems run faster, our Wi-Fi is stable everywhere, and we finally have visibility into our network. AITS handled the entire upgrade seamlessly and kept us informed every step of the way.”