Client Overview
A mid-sized manufacturing company in Saskatchewan was experiencing frequent network outages and recurring cybersecurity alerts. Their IT infrastructure had grown over time without a clear strategy, leaving them vulnerable to threats and productivity loss.
Challenges
Before partnering with Accelerate IT Services Inc (AITS), the client faced:
- Frequent downtime disrupting operations and production schedules
- Unsecured Wi-Fi and outdated firewalls
- No centralized monitoring or reporting on network health
- Limited visibility into user activity and potential threats
- Lack of proactive patching or backup testing
These issues not only caused interruptions but also exposed the company to potential data breaches and compliance risks.
Our Approach
AITS performed a comprehensive network assessment to identify vulnerabilities and bottlenecks. Based on our findings, we implemented a structured improvement plan that included:
- Firewall and Endpoint Security Modernization
- Replaced outdated hardware with next-gen firewalls
- Deployed managed endpoint protection and threat monitoring
- 24/7 Network Monitoring and Proactive Maintenance
- Implemented centralized monitoring tools
- Automated patch management and alert response
- Network Optimization and Segmentation
- Redesigned internal network to separate business-critical systems
- Improved Wi-Fi coverage and reliability
- Backup and Disaster Recovery
- Configured secure cloud-based backups
- Conducted recovery testing to ensure minimal downtime
Results
Within 60 days, the client saw measurable improvements:
- 99.9% network uptime, eliminating daily disruptions
- 60% reduction in security alerts through proactive monitoring
- Faster response times, with automated ticketing and remote support
- Improved employee productivity — less downtime, smoother operations
- Peace of mind knowing the network is secure and monitored round the clock
Client Feedback
“Since partnering with AITS, our IT environment feels stable and secure. Downtime is practically gone, and their proactive approach gives us confidence that our systems are protected. Their team is professional, responsive, and genuinely invested in our success.”
Key Takeaway
By combining network optimization, cybersecurity hardening, and proactive monitoring, AITS helped the client transition from a reactive IT model to a resilient, high-performance infrastructure — ready to support growth without compromise.
